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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Cheri Sharp RN BSN

February 27, 2023

5  out of  5 rating by Cheri Sharp RN BSN
"Britnay was super great and my insurance was lowered. I'm so glad I spent the time to get a quote with her and State Farm. Thank you so much. I appreciate it all!"

Eric Self

February 24, 2023

5  out of  5 rating by Eric Self
"Abby was tremendously helpful, knowledgeable and she answered all of my questions quickly and courteously."

Ted Bailey

February 22, 2023

5  out of  5 rating by Ted Bailey
"I'm 84 years old and have been buying insurance in pretty much all aspects for 66 years of it. I have not, in all that time, never worked with a more knowledgable Agent. She addressed all points of the coverages clearly and easy to understand terms. Not only did she explain things, but also actually wrote down all the major coverage points and premiums. We didn't have to try and remember it all later when we were considering stuff. Can't say enough about how impressed and pleased we are. Her friendliness and cordiality totally matched her command of her products"

Cindi Cloinger

February 20, 2023

5  out of  5 rating by Cindi Cloinger
"Ramona and her team are always so nice and willing to help with anything we need!"

Irina Smith

February 8, 2023

5  out of  5 rating by Irina Smith
"I came in for my yearly review of the policies I possess. Ramona was and is very knowledgeable about everything she explained and talked about. Amazing visit as usual."

Roxanna Abernathy

February 8, 2023

5  out of  5 rating by Roxanna Abernathy
"Ramona and her staff are very knowledgeable and helpful with any issues or questions that I have. They always make you feel like family. Thank you for all that you do."

Maria Digianvittorio

February 7, 2023

5  out of  5 rating by Maria Digianvittorio
"Shes always so nice..it was really good to sit with the big boss and talk over my insurance.. that makes it more on the personal side not just the buisness side."

Tim Hill

January 19, 2023

5  out of  5 rating by Tim Hill
"Ramona and her team are very knowledgeable. Excellent customer service. Rates are competitive. I've been a client for 10 plus years."

Melissa Lowe

December 6, 2022

5  out of  5 rating by Melissa Lowe
"They are all willing to help you with whatever you need. They go over your policies and make sure you understand what coverage you have."

Ashley Young

October 21, 2022

5  out of  5 rating by Ashley Young
"Ramona and her staff are wonderful to work with! Very easy to get ahold of and they always take care of our needs and promptly."

danielle falk

September 16, 2022

5  out of  5 rating by danielle falk
"Positive attitudes and always get the job done."

Sandy Rector

September 9, 2022

5  out of  5 rating by Sandy Rector
"Great customer service and very friendly"

tricia Lenox

September 1, 2022

5  out of  5 rating by tricia Lenox
"I have had my insurance here for 16 years. I wouldnt go anywhere else. One lady in there knows me by my name. They always answer all my questions. They go through my policy thoughtly with me . If I want to add or take something away. Everything is explained to me where I understand. A great insurance company and Ramona Heiney team is the best!"

Vernieca Luerssen

August 15, 2022

5  out of  5 rating by Vernieca Luerssen
"Always helpful and friendly!"
Profile photo of David Johnston

David Johnston

August 9, 2022

5  out of  5 rating by David Johnston
"After 2 blowouts on my 5th wheel travel trailer, and over $6,000 in damage and repairs, I couldn't be more pleased with how Abbey and Kate have made the claims process so easy. They both went over and above my expectations, kept me informed via calls and email, and followed up to make sure everything was taken care of. That's why I LOVE STATE FARM. I've used other insurance agencies in the past... but State Farm has blown me away with their professionalism and personal care. Thank you Abbey and Kate for all you have done."

Jody Nix

August 3, 2022

5  out of  5 rating by Jody Nix
"Ramona was very knowledgeable about what she was offing to me. She went into details about each item we have insured with her and the details of everything that was listed under her policies. She was never pushy or demanding. She and her staff are very polite and professional. She told me the upsides and downsides to the items on my policies. I would recommend her for quotes to see if she can help you in anyway she can."

Tonya Warren

August 1, 2022

5  out of  5 rating by Tonya Warren
"I have dealt with them over the years and they are always amazing. They go above and beyond. I recently had an accident and they were so kind and professional when helping me file a claim. I would recommend their office to anyone."

Janet Hawkins

July 16, 2022

5  out of  5 rating by Janet Hawkins
"This was not the year for my car. Eventhough~ everything worked out. Every one there has been friendly and worked with me helping me decide on what to do... I just want my car fixed. It's older, but it will be back on the road. Can't keep a good Toyota down 😁😁😁"

John Stanton

July 12, 2022

5  out of  5 rating by John Stanton
"Been with this agent over 20 years, they take exceptional care of their customers."

Douglas Dunbar

May 10, 2022

5  out of  5 rating by Douglas Dunbar
"Romana and Abbie are always easy to talk with and do everything they can to take care any problems I call them about. Kate has also been very helpful with past issues/questions. I would highly recommend Ramona Heiney State Farm for your insurance needs."

Gloria Duncan

March 5, 2022

5  out of  5 rating by Gloria Duncan
"Always helpful."

Lester Fare

February 18, 2022

5  out of  5 rating by Lester Fare
"Nice people"

James Harlan

August 18, 2021

5  out of  5 rating by James Harlan
"One of my favorite places to do business! Ramona and her staff are all helpful and friendly. They always make things as easy as possible."

James R Pitts

June 2, 2021

5  out of  5 rating by James R Pitts
"Very knowledgeable, were able to assist me with all my insurance needs at affordable prices."

L

May 15, 2021

5  out of  5 rating by L
"Best insurance office I've ever dealt with. Ramona and her staff always go that extra mile to ensure you get the assistance that you need."