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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Kozeliski

June 29, 2026

5  out of  5
rating by Michael Kozeliski
"Ramona Heiney State Farm is one of the best insurance agencies in Missouri. Ramona and her team provide exceptional customer service and truly care about helping individuals, families, and businesses protect what matters most. They take the time to explain coverage options, answer questions, and make sure you have the right auto, home, renters, life, and business insurance for your needs. The office is professional, knowledgeable, and always responsive when you need assistance. It's clear that Ramona is committed to serving the Missouri community and building long-term relationships with her customers. If you're looking for a trusted State Farm agent in Missouri, I highly recommend Ramona Heiney State Farm."
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Dave Dickerson

June 24, 2026

5  out of  5
rating by Dave Dickerson
"Very easy to deal with very professional and personal. Great savings!! Thank you Brittany!!"
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Jr Duke

June 19, 2026

5  out of  5
rating by Jr Duke
"Brittany was a great help moving my auto from another company that had less than desirable customer service.
I had insurance with her a year ago. Moved it to save a little money, Wasn't worth the headaches, so I moved it back!!"
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Ryan Deckard

June 18, 2026

5  out of  5
rating by Ryan Deckard
"She took great care of us. Very professional and I highly recommend."
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Tyler Dahlstrand

June 17, 2026

5  out of  5
rating by Tyler Dahlstrand
"Great people, great service, always helpful"
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Dylan Oakes

June 12, 2026

5  out of  5
rating by Dylan Oakes
"If you like saving money, friendly service, and quick responses, this is the place to go!"
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Andrea Weisbrod

June 12, 2026

5  out of  5
rating by Andrea Weisbrod
"The whole team at State Farm has been amazing to work with. Brittany is always so helpful. She answers all my questions quickly and has no problem explaining things. We are so glad we made the switch to State Farm."
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Levi Schump

June 4, 2026

5  out of  5
rating by Levi Schump
"Best customer service"
We responded:
"Thank you, Levi! We appreciate you! Our office strives to provide exceptional customer service, and we are so happy that you have experienced that! "
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Curtissa Shedd

June 2, 2026

5  out of  5
rating by Curtissa Shedd
"Was very helpful. Completed my request"
We responded:
"Thank you for your review! We greatly appreciate your feedback! "
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Randi Barker

June 1, 2026

5  out of  5
rating by Randi Barker
"so helpful and took great care of me!! I highly recommend!! 😊"
We responded:
"Randi, we are so thankful for the opportunity to work with you and help you with your insurance needs. We appreciate your business and look forward to helping you for years to come. "
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Tom Barnard

May 19, 2026

5  out of  5
rating by Tom Barnard
"The folks at this company are always quick to help and provide documents on a quick turnaround! Staff is extremely helpful and customer service is fantastic!"
We responded:
"Thank you Tom! We are so appreciative of you and the opportunity to work with you for so many years. Your kind words mean the world to us. "
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Gary Trail

May 9, 2026

5  out of  5
rating by Gary Trail
"They have always been helpful Abby is great , always ready to help"
We responded:
"Thank you, Gary. Abbey is an amazing part of our great team. We appreciate the opportunity to work with you and help with your insurance needs. "
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Pam Guffey

May 6, 2026

5  out of  5
rating by Pam Guffey
"Ramona Heiney State Farm are the best people to work with! Excellent customer service, quick claims and overall excellent experience."
We responded:
"Pam, we are so appreciative of your review! You are a great customer, and we love to work with you on your home, life, business and auto insurance. Your kind words mean the world to us! "
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SHERRY GUIDRY

April 27, 2026

5  out of  5
rating by SHERRY GUIDRY
"Always great!!"
We responded:
"Sherry, thank you so much for your review. We greatly appreciate helping you with your home and auto insurance. Your business is truly valued! "
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jerad stokes

April 25, 2026

5  out of  5
rating by jerad stokes
"Ramona and her team are great, they are all very competent at their jobs. They are always so helpful"
We responded:
"Jerad, thank you for your kind words. We are thankful for the opportunity to have worked with you for so many years on your home, auto, life and boat insurance. You are always a pleasure to work with."
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barronmayela

April 24, 2026

5  out of  5
rating by barronmayela
"They are always pleasant to deal with and on top of it. Abby is also an amazing person to deal with. She is so informative and detailed."
We responded:
"Mayela, we appreciate your 5star review and the opportunity to work with you on your auto and home insurance needs. Thank you for your kind words and Abbey is an amazing person and a great asset to our awesome team. "
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Joyce Stewart

April 24, 2026

5  out of  5
rating by Joyce Stewart
"Always prompt and courteous and take care of my needs and questions!"
We responded:
"Joyce, thank you for your kind words. We all love to work with you and appreciate the opportunity to help you with your farm and auto insurance. "
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Burl Owenby

April 24, 2026

5  out of  5
rating by Burl Owenby
"Pleasant and helpful folks."
We responded:
"Burl, we appreciate the many years we've had the opportunity to work with you. We work hard to provide exceptional customer service and are thankful for your loyalty to our agency. "
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Brittney Berry

April 16, 2026

5  out of  5
rating by Brittney Berry
"We have been with this company since 2001. They are great to work with and always super helpful and so sweet. 💖"
We responded:
"Brittney, thank you so much for your review! You know we love you and your family and are so very happy to help you with all of your auto, home and life insurance needs. We greatly appreciate your business! "
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Kenny P

April 15, 2026

5  out of  5
rating by Kenny P
"Ramona and her team are always happy to help with any questions or concerns, and it truly shows in the way they interact with their clients. They are consistently approachable, responsive, and willing to go the extra mile to make sure everything is clearly understood and handled smoothly. Whether it’s a quick question or a more complex issue, they take the time to listen, provide thoughtful guidance, and follow through with reliable support. Their professionalism, combined with a genuine willingness to assist, makes working with them a positive and stress-free experience."
We responded:
"Kenny, thank you so much for your 5-star review. We greatly appreciate your business and the value you see in our agency. We do work hard to take exceptional care of our customers. "
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Lana Snodgras

April 14, 2026

5  out of  5
rating by Lana Snodgras
"Ramona and her staff do an amazing job!"
We responded:
"Lana, thank you so much for your review! Your kind words are greatly appreciated! "
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Erik Barrett

April 13, 2026

5  out of  5
rating by Erik Barrett
"Very Helpful!"
We responded:
"Thank you for your review. We appreciate your business and helping with you auto and renters insurance needs. "
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Kurt Wilbanks

April 10, 2026

5  out of  5
rating by Kurt Wilbanks
"Great"
We responded:
"Kurt, Thank you for you 5-star review. We have appreciated working with you for many years on your auto and home insurance needs. "
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Jennifer Miller

April 6, 2026

5  out of  5
rating by Jennifer Miller
"Ramona and her staff are wonderful and very helpful!"
We responded:
"Thank you, Jennifer! You and your family are a joy to work with. We are very thankful for the opportunity to help with all of your insurance needs. "
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Sherry Melton

April 6, 2026

5  out of  5
rating by Sherry Melton
"We've been with State Farm for decades. Ramona Heiney, (and years ago,) Marge Slayton have been wonderful agents."
We responded:
"Thank you, Sherry, for your 5star review. We have loved working with you for so many years and truly appreciate your business. "