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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Heather Thompson

Heather Thompson

September 6, 2024

5  out of  5
rating by Heather Thompson
"Very happy with the customer service I received and especially the rates! I highly recommend Ramona Heiney and her staff. Great people!"
We responded:
"Thank you, Heather! We greatly appreciate your business and your kind words. We do strive to take excellent care of our customers. We are very happy to help you with all your insurance needs. "
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Cheryl Summitt

August 21, 2024

5  out of  5
rating by Cheryl Summitt
"Excellent customer service. I would highly recommend these ladies in this office! They are amazing!"
We responded:
"Thanks Cheryl. That is so kind of you. We work very hard to provide exceptional customer service. We are so glad to help you with your insurance needs. "
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James Tacker

August 2, 2024

5  out of  5
rating by James Tacker
"I'm very thankful for the help that I received from Brittany@StateFarm , helpful and kind person. Happy with my new coverage and agent. Thank you State farm 🙂"
We responded:
"Thank you so much for your kind words. Brittany does an amazing job helping our customers. We appreciate being able to help you and all of our team will do our very best to provide exceptional customer service. "
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Timothy Knight

July 29, 2024

5  out of  5
rating by Timothy Knight
"Brittney was great! She walked us through the entire process of switching our current car & home insurance over to State Farm. She was thorough and explained everything very clearly. I recommend her to my friends and family."
We responded:
"Tim, thank you so much for your 5star review and being able to help you with your auto and home insurance! Brittany is an amazing part of my team, and we look forward to working with you for many years to come. "
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Vic Parker

July 17, 2024

5  out of  5
rating by Vic Parker
"Very nice people and very helpful thanks"
We responded:
"Thank you, Victor. We greatly appreciate your business and all the years you have remained loyal to State Farm and my agency. We do work hard to provide exceptional customer service to our customers with a kind and professional team."
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John Stanton

July 11, 2024

5  out of  5
rating by John Stanton
"I have dealt with this agency for 16 years. Friendly, helpful agents. Always available for assistance."
We responded:
"Thank you John. We appreciate helping you with your home, auto and all insurance needs. You've always been a pleasure to work with. Sincerely appreciate your business!"
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Melissa Jett

July 11, 2024

5  out of  5
rating by Melissa Jett
"I have received excellent service for years. They are friendly, professional and responsive."
We responded:
"Thank you so much. We sincerely appreciate your business and loyalty to our agency and State Farm. You and Mark have been wonderful customers for many, many years. Thank you for the 5-star review. "
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Ill one

June 14, 2024

5  out of  5
rating by Ill one
"Absolutely positively, a BLESSED experience. It was efficient, business took care, No hassles, just perfect!"
We responded:
"Thank you for sharing your positive experience and leaving a blessed review! We're thrilled to hear that your experience was efficient, hassle-free, and perfect. We strive to provide exceptional service, and your feedback is truly appreciated. If you have any more feedback or need assistance in the future, please don't hesitate to reach out."
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frederick howard

May 25, 2024

5  out of  5
rating by frederick howard
"Abby is always so friendly, thorough, and helpful! We always get the help we need and any questions answered immediately. We feel like all our insurance needs are covered well with this State Farm agency."
We responded:
"Thank you for your kind words and 5star rating. We greatly appreciate your business! "
Profile photo of Daniel Mckinney

Daniel Mckinney

April 26, 2024

5  out of  5
rating by Daniel Mckinney
"Abbey was such a huge help in making my insurance decisions. She made the process painless and quick."
We responded:
"Daniel, thank you for your kind words. We greatly appreciate your business and 5star review. Abbey is an amazing asset to my wonderful team and I'm very thankful that you see the value our agency offers in making informed insurance decisions. "
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Timmy Harrison

April 19, 2024

5  out of  5
rating by Timmy Harrison
"Fast, friendly and professional. Brittany could not have been more helpful. Thank you"
We responded:
" We sincerely appreciate your outstanding 5-star review. Brittany has proven to be an exceptional asset to our team, consistently providing excellent assistance to customers with their insurance needs. We take pride in our team's dedication to delivering exceptional customer service, and we are committed to ensuring that you continue to receive the same level of service for many years ahead. Your business is highly valued and greatly appreciated. Thank you once again for your kind words."
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Autumn Stoops

April 17, 2024

5  out of  5
rating by Autumn Stoops
"Out of all the companies I called for a quote Abbey at State Farm was the most pleasant experience and best price/coverage."
We responded:
"Autumn, thank you for your 5star review! We are so glad to have you with our office and appreciate your business! Abbey does an amazing job and we are so glad you experienced the exceptional customer service we strive to provide. "
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Michael Neely

April 15, 2024

5  out of  5
rating by Michael Neely
"It's always a pleasure doing business with Ramona and the team here. They are always friendly, helpful, and knowledgeable."
We responded:
"Thank you Michael! We greatly appreciate your business and your long-term commitment to our agency. You are always great to work with as well! "
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Trina Roberson

April 15, 2024

5  out of  5
rating by Trina Roberson
"Brittany was so good with me and helped so much getting me life insurance."
We responded:
"Thank you Trina! Brittany is great to help our customer uncover needs and we are so glad to help you with your life insurance needs. Thank you for your 5star rating !! "
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Carol Johnson

April 10, 2024

5  out of  5
rating by Carol Johnson
"Abby was very helpful."
We responded:
"Thank you, Carol, for your 5star review. We really appreciate your business and helping you with your insurance needs. Abbey is an amazing asset to my incredible team. I'm so glad she was able to provide exceptional service to you. "
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Andy Hufstedler

April 6, 2024

5  out of  5
rating by Andy Hufstedler
"Ramona worked me in on very short notice(during lunchtime) to do our yearly review. She was very informative and helpful!"
We responded:
"Thank you, Andy. We pride ourselves on exceptional customer service and try our very best to deliver that every day. We sincerely appreciate your business! "
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Tim Kimball

April 5, 2024

5  out of  5
rating by Tim Kimball
"Always great to work with!"
We responded:
"Thank you, Tim! We appreciate your business and continued trust in our agency to take care of you and your family's insurance needs. "
Profile photo of Jen Woods-Mueller

Jen Woods-Mueller

April 5, 2024

5  out of  5
rating by Jen Woods-Mueller
"Just left my yearly review. Ramona takes the time to review my policy every year to ensure I have the exact coverage I need. She’s always a plethora of information and I appreciate how thorough she is!"
We responded:
"Jennifer, it is always a pleasure to visit with you. We sincerely appreciate helping you with you auto and life insurance. Thank you so much for your 5star review! "
Profile photo of Braunden Beals

Braunden Beals

April 2, 2024

5  out of  5
rating by Braunden Beals
"Brittany was amazing! Very helpful with all our coverages, she stayed in contact with us every step of the way, made it very easy for us and clear communication. Thank you Brittany."
We responded:
"Braunden, thank you for your 5-star review. We sincerely appreciate your business and kind words. Brittany and all of my team, do a great job in taking care of our customers and I am so glad you had a wonderful experience with my agency! "
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Jolene McAdams

March 28, 2024

5  out of  5
rating by Jolene McAdams
"The team was quick and helpful with my insurance needs. Thanks again!!"
We responded:
"Thank you for your kind words, Jolene! We sincerely appreciate helping you with your life insurance needs and hope to always exceed your expectations with exceptional customer service! "
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A Wallace

March 26, 2024

5  out of  5
rating by A Wallace
"Brittany is always very helpful and quick to respond to any questions that I have. They are an extremely professional group and I would highly recommend their services to anyone looking for a quality company for their insurance needs."
We responded:
"Amy: Thank you so much for your kind words. Brittany does an amazing job! We sincerely appreciate your business and helping you with your insurance needs. "
Profile photo of Pauline Roberts

Pauline Roberts

March 25, 2024

5  out of  5
rating by Pauline Roberts
"Brittney helped me with an auto, homeowners and life insurance quote. He was able to get me better coverage with a significantly lower payment versus who I was using. So glad to have made the switch and to have Brittany’s help!"
We responded:
"Pauline, we are so glad to help you with your insurance! Brittany is an amazing asset to my great team. We will continue to strive to provide exceptional customer service to you and help you make informed decisions on all of your insurance and financial service needs. Thank you for your 5-star review! "
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Paul Hendrix

March 22, 2024

5  out of  5
rating by Paul Hendrix
"Very thorough down to every detail answered all questions very impressed and satisfied with this care"
We responded:
"Paul, thank you so much for your 5-star review. We are very excited to have you as a customer! We will strive to provide exceptional customer service to you and hope to maintain your business for many years to come. "
Profile photo of Jennifer Johnston

Jennifer Johnston

February 20, 2024

5  out of  5
rating by Jennifer Johnston
"We have had our insurance policies with this company and this office for years. The entire staff is so friendly and go out of their way to help their customers and best serve their needs. If you are looking for a wonderful company with caring, hometown people, I would highly recommend the crew at Ramona Heiney - State Farm!!"
We responded:
"Jennifer, thank you so much for your 5-star review. We sincerely appreciate your business and the opportunity to help you and your family with your home and auto insurance. Your loyalty to our agency is so greatly appreciated! "
Profile photo of Skylynn Dykes

Skylynn Dykes

February 8, 2024

5  out of  5
rating by Skylynn Dykes
"The girls who work here are wonderful , informative , caring, and sweet"
We responded:
"Skylynn: Thank you so much for your kind words. We love taking care of you and your family's insurance needs. Your business is greatly appreciated!! "